Does Willow have a warranty?

Yes! Willow Pumps are covered under a 12 month warranty from the purchase date, and pump accessories — all replaceable pump parts including but not limited to flanges, FlexTubes™, containers, milk bags, diaphragms, duckbills, chargers and sizing inserts — are covered under a 90 day warranty. Other physical products, including but not limited to bras, are covered under a 60 day warranty. Sizing Inserts should be replaced upon signs of wear and tear. Since breast pumps are single-user devices, use by more than one person, including purchasing second hand, will invalidate the warranty. Please keep your original proof of purchase from the retailer as it is required to exercise your warranty.

Willow 3.0 cannot be used with any charger that is not provided with the pump or purchased as an accessory from Willow. Usage of third-party charging accessories is unsafe, may cause serious damage to your pump, and will invalidate the warranty.

Please note, this is a summary of our warranty. For our complete warranty, please see our current Instructions for Use that came with your pump.

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